So you have finally graduated college and are now looking for that first real job. I have found that many students facing graduation are often apprehensive about interviewing for that new career. Students have little interview experience, and often do not have the interviewing skills needed. With unemployment rates for the college grads averaging near 14% last year (
see this link), it is important that you obtain these valuable skills if you want to compete for the available positions against people who have more experience. Also, it often takes between 15-20 applications to get one interview (of course this varies based on skills, experience, career field), so it is critical to not make any mistakes that may lower your impression with the interviewing manager. Below are a few key areas I mentor students in who are about to go into that interview.
Confidence
One of the most important things I can recommend to a student for their first interviews to remember is that they need confidence. Often in my interview experience, students discount themselves in the interviews by making comments like "I know I don't have experience in that", or "I know I just graduated" which makes them come off as weak or indecisive. Actually, graduating students have a lot to be confident about. Many of you have balanced jobs while attending school, some of you have also balanced family while attending. This is a strong demonstration of time management and prioritization skills. If you do not have specific experience in the position, you can definitely talk about how you were able to successfully manage a job while attending school - or lead this school committee while attending school, etc.
Another form of confidence you need to demonstrate in the interview is your ability to apply what you have learned in your classes. You need to identify specific examples in which you have lead something, have implemented something, have motivated people, etc. Again, these examples do not have to be specific to the job or position, but even the generic ones will go a long way in providing information on how you will interact in the organization.
Confidence goes a long way in the interview. To be able to look someone in the eye and speak with authority on a topic or on your experience is one of the first things you can do to help your chances of landing that job.
Situational Interviews
One of the recent trends in interviewing is to ask situational questions. Chances are that you will get asked mainly situational questions in today's interviews. Questions like "What would you do if..." "Tell me about a time that", etc. are they type of questions I am referring to. Organizations like these types of interviews as it gives us more than the canned answers and provides a little insight into how the interviewee has reacted to situations in the past. This type of interview takes a great deal of prep for the interviewee. One recommendation I have for my students is to think back on their experience and write down at least 15 different situations they can use in the interview. At the least you should identify the following situations: one in which you lead something, one in which you motivated people, one in which you had a challenge that you overcame, one in which you went against the status quo and it worked in your favor, one in which you worked with a difficult person. You can use the same situation in several ways if necessary. For example, early in my career I was responsible for leading a team of people through a new implementation of a help desk call tracking system. I had to lead several people with different skill sets, I had to learn a new application, I had to work with a manager who was challenging and never satisfied, etc.
Once you have your 15 or more situations identified and written down, memorize them and identify in what scenarios they can apply. This will help greatly improve your confidence in the interview. This also gives the impression to the interviewer that you are well prepared.
There are a couple of important ground rules that you must follow with this type of interview:
1. Never, I mean Never, talk bad about someone else. If asked to talk about someone you worked with that you didn't like, talk about how that person made different choices than you did. Or how their personality was one in which they worked better alone and you are a team person. Then talk about how you overcame those differences. Talking bad about someone else only indicates that you can not get along with someone else and you are a difficult person to work with. It also makes you look as if you are not trustworthy.
2. Never leave a situation with a bad ending. For example, if they ask you to describe a situation in which you failed at something, do that, but talk about what you learned from that experience. Always turn a bad into a good. We all have failures, but we should always learn something from them. At the least you know that you will never make that same mistake again.
3. Never lie or mislead. A recent survey indicated that 80% of interviewees lie on their resume or during an interview. I have lead interviews in which the interviewee has attempted to mislead me about their skills. When I caught them in the lie they never make it past the next question. One example of this was several years ago - during an interview for a CAD designer (an entry level position), I asked them to describe their experience. Little did they know that I was also going to ask them to demonstrate their skills after the questioning. About 30% of the people who interviewed for that position were unable to perform the most basic functions. Those interviewees not only failed to get a position with me, they would not be considered for any other position within the organization. Although you are up against others who may lie or mislead to get a job, it is always better to take the high road here.
The Resume
Getting to that interview is important as well, so a few words about your resume. 90% of organizations who use online applications filter your information to find keywords matching their job needs. Because of this, I recommend to my students to create a new resume for each position they apply for. Again, the intent is not to mislead, but to clarify your skills based on the needs of the organization you are applying to. Review the job description carefully and use similar phrases and words as used by the description. For example, if the job description talks about having experience with Microsoft Word, don't say Microsoft Office in your resume, match their wording.
Always list your strongest points first. If you are most proud of your education, have that listed first on the resume. Catch their eyes right off the bat.
Some experts out there recommend having a resume that is only one page in length. Be careful with this. Depending on the position and the expected requirements, this can hurt you. When I have hired for technical or senior level positions, I want to see more detail than one page can provide. Use common sense here. If you can clearly write your resume to reflect all of your experience, education, and skills on one page, then do that. However, if you find yourself leaving off key items to get it to fit, expand onto another page or two. Some positions require more than one page as well, for example a teacher would never limit their resume to one page.
Negotiating the Salary
My final tip is probably the most controversial with the students I have mentored. However, if you want to earn the highest salary possible in your new position, my recommendation is to Never discuss salary amounts during the interview. If asked during the interview what your salary expectations are, the appropriate answer is "that is something I would love to discuss when you and I both know I am the right person for this job". Here is the reason why I say to do this. 1. If the position pays 50k and you say 60k, your resume gets thrown out right after you walk out the room. 2. If the position pays 50k and you say 30k, you will never get the 50k. You may get more than the 30k you requested (most organizations have done salary surveys and know what a fair market value is for the position your are applying for, and they do not want to much of a discrepancy between you and anyone else in the same department), but you most likely won't get the 50k. In ever position I have interviewed and hired for I have a salary range to work within. Either I determine what this range is or Human Resources gives you the range. I never make an initial offer at the top of this range, even if you are the best of the best.
Most of my students feel uncomfortable not giving a direct answer to a direct question in the interview, but trust me, there is no right way to answer that question. There is to much of an opportunity to give a wrong answer there. The safest way to handle it is to wait until you know they want you for the job. Then you have all the power. Take their offer and add at least 10% as a counter. The worst that can happen is that they counter with a lower amount, but often higher than the initial.
Good luck to all of you on your job search. Interviewing can be stressful, but with the proper preparation you can feel confident. Also, practice makes perfect. I know of several people who interview at least once a year to keep their interview skills current. They often have no intention of leaving their current organization, but want to know that they can still tackle an interview. And who knows, they may just get an offer of a lifetime in that 'practice' interview.